Delivery Information

The designer items are shipped from Hong Kong by regular airmail service with tracking number (except the musical instructments which will be shipped from either oversea or HK/CN wasrehouse depending on the location of the stock). The shipping time varies from countries. It takes around 7-21 business days (not include holidays and weekends) to arrive for most of the countries after it has been shipped.
* Please contact us for enquiring the upcharge if speedpost service is required.  

Shipping from Hong Kong

Airmail and register airmail / e-Express

Area

time 

United States, Canada, Netherlands, Spain, Germany, France, Japan, South Korea, United Kingdom

about

7-14 business days

Australia,New Zealand,Singapore

About

7-14 business days

Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland

About

7-25 business days

Brazil, Russia, Mexico

About 15-35 business days

Other countries

About 7-25 business days

 

 


Any import duties and taxes are charged paid by the recipient once the parcel has reached the destination country. Each country has its own custom policy and it vary from country to country. Please understand that we have no control over these charges. If you have any questions related to customs charges you are advised to contact your local customs office. Please don’t hold our responsibility for any delay due to custom clearance & payment of the duties. 

We ship to your Paypal address only. Please contact us if you would like to ship to other address once or before the payment is made. 

 

Returns & exchanges

I gladly accept returns if the goods are arrived demaged.  

Just contact me within: 7 days after receipt of the goods

Ship items back to me within: 14 days after receipt of the goods

 Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please contact me if you have any problems with your order.

 

Once your order is shipped, you will be emailed the tracking information for your order's shipment.

 

 

Shipping from CN Warehouse

Airmail and register airmail

Area

time

United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom

7-20 business days

Australia,New Zealand,Singapore

7-25 business days

Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland

7-25 business days

Brazil, Russia, Mexico

15-35 business days

Other countries

7-25 business days